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Privacy Policy

Nicky Howard

PRIVACY POLICY

Nicky Howard

Last updated: 9 November 2026
 

1. Introduction

Welcome to my website.

I respect your privacy and am committed to protecting your personal information.

This Privacy Policy explains how I collect, use, store and protect your personal information when you visit my website, contact me, book a session, attend an event or use my services.

I am committed to handling your personal information responsibly and in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
 

2. Who I Am

This website and the services offered through it are operated by Nicky Howard.

I am responsible for the personal information collected through this website.

If you have any questions about this Privacy Policy or how your information is handled, you can contact me using the details below:

Name: Nicky Howard
Email: intuartiv@gmail.com
Website: www.nickyhoward.com
 

3. What Information I Collect

Depending on how you interact with my website and services, I may collect the following information:

  • Your name and contact details, including email address and telephone number.

  • Information you provide when making an enquiry or booking a session, consultation or event.

  • Booking and payment information.

  • Information you choose to share with me during a wellbeing, coaching or personal development session.

  • Information provided through contact forms or other forms on my website.

  • Information you provide if you choose to receive emails, newsletters or updates.

  • Information relating to correspondence, feedback or complaints.

  • Technical information about your use of my website, including cookies and website usage data.

I only collect information that is reasonably necessary for the purposes for which it is being collected.

4. How I Use Your Information

I may use your personal information to:

  • Respond to enquiries and messages.

  • Arrange and manage appointments, sessions, consultations and event bookings.

  • Provide the services you have requested.

  • Process payments and manage bookings.

  • Communicate with you about appointments, bookings or enquiries.

  • Keep appropriate business and financial records.

  • Send newsletters, marketing or updates where you have given the required permission.

  • Improve my website, services and customer experience.

  • Meet legal, accounting, insurance or regulatory requirements.

I will not use your personal information for purposes that are unrelated to the reason it was collected without an appropriate legal basis.
 

5. Health and Wellbeing Information

During some sessions or consultations, you may choose to share personal information relating to your physical health, mental health or general wellbeing.

This type of information may be classed as special category personal data under UK data protection law.

I will only collect and use this information where necessary for the service being provided and where an appropriate legal basis and additional condition for processing special category data apply.

I take particular care to protect this information and will not use it for unrelated purposes.

Where I rely on your explicit consent to process special category information, I will seek that consent separately.
 

6. Lawful Basis for Processing Your Information

Under UK data protection law, I must have a lawful basis for collecting and using your personal information.

Depending on the circumstances, I may rely on the following:

Contract: Where your information is needed to arrange bookings, provide services or fulfil an agreement with you.

Legitimate interests: Where processing is necessary for the effective running and management of my business, provided your rights and interests are protected.

Consent: Where you have given permission for a particular use of your information, such as receiving certain marketing communications or processing special category information.

Legal obligation: Where I need to process or retain information to meet legal or regulatory requirements.

For special category information, I will also identify and rely on an appropriate additional legal condition under UK GDPR.
 

7. How I Keep Your Information Safe

I take reasonable steps to protect your personal information and prevent it from being lost, misused, accessed or disclosed without authorisation.

Information may be held electronically or in paper form.

I take appropriate steps to ensure that personal information is only accessible to those who need it for legitimate business purposes.

I only retain information for as long as reasonably necessary.
 

8. Who I Share Your Information With

I treat your personal information as confidential.

I may share limited information with trusted third-party providers who help me operate my website and business, including:

  • Wix, which provides my website hosting and related website services.

  • Payment providers who process payments.

  • Booking and appointment management providers.

  • Email and communication services.

  • Other professional service providers where necessary to operate my business.

These providers may process information on my behalf or as independent data controllers, depending on the service they provide.

I may also share information where I am legally required to do so or where it is necessary to protect someone's health, safety or wellbeing.

I will never sell your personal information to third parties.

9. Website Hosting and International Data Transfers

My website is hosted using Wix.

Wix and other service providers may process or store personal information using systems and servers located outside the United Kingdom.

Where personal information is transferred internationally, I will take reasonable steps to ensure that appropriate data protection safeguards are in place in accordance with UK data protection requirements.

You can find further information about how Wix handles personal information in its own privacy policy.

10. Marketing and Email Communications

If you choose to subscribe to my newsletter or receive marketing communications, I may use your contact details to send you information about my services, updates, events or other relevant news.

You can unsubscribe at any time by using the unsubscribe link in an email or by contacting me directly.

I will not send marketing communications where the required permission or other lawful basis is not in place.

11. Website Cookies

My website is hosted using Wix.

Like most websites, it may use cookies and similar technologies to help the website function, understand how visitors use it and improve the website experience.

Some cookies are essential for the website to operate, while others may be used for analytics, marketing or other purposes.

Where required by law, I will ask for your consent before using non-essential cookies.

You can manage your cookie preferences through the cookie settings provided on my website.

You can also manage cookies through your internet browser settings.

12. Website Bookings and Payments

If you make a booking or purchase a service through my website, I may collect information such as your name, contact details, booking details and payment information.

This information is used to process and manage your booking, communicate with you about the service and maintain appropriate business records.

Payments may be processed securely by third-party payment providers.

I do not retain your full payment card details.

Any payment information handled by a third-party provider will also be subject to that provider's privacy policy and security arrangements.

13. How Long I Keep Your Information

I only keep personal information for as long as reasonably necessary for the purpose for which it was collected.

This may include keeping information for legal, accounting, insurance, contractual or business record-keeping requirements.

The length of time information is retained will depend on the type of information and the reason it was collected.

When information is no longer required, I will take reasonable steps to securely delete or dispose of it.

14. Your Privacy Rights

Under UK data protection law, you have certain rights relating to your personal information.

Depending on the circumstances, these include the right to:

  • Request access to the personal information I hold about you.

  • Ask for inaccurate or incomplete information to be corrected.

  • Request that your personal information is deleted where there is no lawful reason for me to continue holding it.

  • Ask me to restrict how your information is used in certain circumstances.

  • Object to certain types of processing.

  • Withdraw your consent where I rely on consent to process your information.

  • Request a copy of your personal information in certain circumstances.

If you would like to exercise any of these rights, please contact me using the details provided in this Privacy Policy.

15. Complaints

If you have any concerns about how I have collected, used or handled your personal information, please contact me first so that I have the opportunity to address your concerns.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

Website: https://ico.org.uk/

16. Changes to This Privacy Policy

I may update this Privacy Policy from time to time to reflect changes to my services, website, business practices or data protection requirements.

Any updates will be published on this page, and the latest revision date will be shown at the top of the policy.

17. Contact Me

If you have any questions about this Privacy Policy or how your personal information is handled, please get in touch.

Nicky Howard

Email: intuartiv@gmail.com

Website: www.nickyhoward.com

Thank you for visiting my website and for trusting me with your personal information.

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